Terms And Conditions

The term ‘we’, ‘us’, ‘our’ refers to the owner of the website: ABS UK Ltd whom is registered at Waddington & Ledger Building, Lacy Way, Elland, Halifax, HX5 9DA. Reg U.K Company: 02685351. The term ‘you’ refers to the user or viewer of our website.

Welcome to our website. If you continue to browse & use our website you are agreeing to comply with & be bound by the following terms & conditions of use, which together with our privacy policy govern ABS UK Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms & conditions please do not use our website.

The Use Of This Website Is Subject To The Following Terms Of Use:

The content of the pages of this website is for your general information & use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Your IP Address, your country of access, your time spent on our website, content you have viewed.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information & materials found or offered on this website for any particular purpose. You acknowledge that such information & materials may contain inaccuracies or errors & we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance & graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms & conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages & or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website & any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland & Wales.

Copyright Notice:

This website & its content is copyright of ABS UK Ltd. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal & non-commercial use only
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Website Disclaimer:

The information contained in this website is for general information purposes only. The information is provided by ABS UK Ltd & while we endeavour to keep the information up to date & correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of ABS UK Ltd. We have no control over the nature, content & availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up & running smoothly. However, ABS UK Ltd takes no responsibility for, & will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Referral Scheme Terms & Conditions

Referral Scheme – Terms & Conditions

1. Eligibility

1.1 The referral scheme is open to individuals aged 18 or over who are residents of the United Kingdom.

1.2 Referrals must be genuine new business introductions.

2. How to Participate

2.1 To participate, the referrer must submit details of the company being referred via one of the following methods:

Visiting the ABS office
Calling ABS UK Ltd on 01422 880008
Emailing info@absabetterway.co.uk

2.2 The referred company must not already be a customer, prospect, or in active discussions with ABS UK Ltd or our IT division, formerly known as Crest IT Solutions at the time of referral.

2.3 There is no limit to the number of referrals an individual may make, provided each referral meets these Terms and Conditions.

3. Reward

3.1 If a referred company becomes a paying customer of ABS UK Ltd, the referrer will receive one (1) £200 Amazon voucher.

3.2 The reward will be issued within 30 days of receipt of the first cleared payment from the referred company.

3.3 Rewards are non-transferable and no cash alternative is available.

3.4 IT referrals – specific terms

For IT referrals, eligibility requires:

A signed IT support contract with a minimum value of £150 + VAT per month
A minimum contract term of 12 months

The reward will be issued within 30 days of receipt of the first payment under the contract.

4. Exclusions

4.1 Referrals of existing customers, or companies already in discussions with ABS UK Ltd or the company formerly known as Crest IT Solutions, are not valid.

4.2 Self-referrals, duplicate referrals of the same company, and referrals of related or associated businesses may be deemed invalid at the discretion of ABS UK Ltd.

4.3 ABS UK Ltd reserves the right to decline any referral if the referred company is deemed unsuitable for its services.

5. Consent

5.1 By submitting a referral, the referrer confirms they have obtained permission from the referred business for ABS UK Ltd to make contact using the details provided.

6. General

6.1 ABS UK Ltd reserves the right to amend, suspend, or withdraw the referral scheme at any time without notice.

6.2 In the event of a dispute, the decision of ABS UK Ltd is final.

6.3 These Terms and Conditions are governed by the laws of England and Wales.

Artificial Intelligence (AI) Usage Policy

The term ‘we’, ‘us’, ‘our’ refers to ABS UK Ltd and any associated or affiliated companies within its group.

The term ‘you’ refers to the user or viewer of our website and customers of our services.

1. Use of Artificial Intelligence

1.1 We may use artificial intelligence, machine learning, automation tools, and related technologies to support the delivery of our products and services, including customer support, monitoring, reporting, administration, marketing, and communications.

1.2 These technologies are used to improve efficiency, accuracy, service quality, and customer experience.

1.3 AI technologies are used as a support tool and do not replace human judgement or professional oversight.

2. Internal Use of AI Tools

2.1 We may utilise enterprise-grade AI tools, including Microsoft Copilot and other approved platforms, within our business operations.

2.2 The use of publicly available AI services, including generative AI tools, is subject to internal controls.

2.3 Our employees are prohibited from entering confidential customer information, personal data, or sensitive business information into publicly available AI tools unless appropriate safeguards and approvals are in place.

2.4 All AI-assisted outputs used in service delivery, technical recommendations, or customer communications are subject to appropriate human review.

3. Customer Data and Confidentiality

3.1 We take reasonable measures to ensure that any customer information processed through AI-assisted systems is subject to the same confidentiality and security standards applied to all customer data.

3.2 We will not knowingly use confidential customer information, personal data, documents, emails, files, or other customer-owned content to train publicly available or shared AI models without prior written consent.

3.3 Where third-party AI platforms are used, we will seek to ensure appropriate contractual, technical, and organisational safeguards are in place, including data protection agreements where required.

3.4 Our use of AI technologies is aligned with applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018.

4. AI-Generated Content and Outputs

4.1 Reports, recommendations, analyses, documentation, communications, or other outputs may be generated with the assistance of AI technologies.

4.2 While we take reasonable steps to review such outputs where reasonably practicable, we do not guarantee that AI-generated content will be accurate, complete, or free from errors.

4.3 AI-assisted outputs are provided to support information and decision-making. While we take reasonable steps to review such outputs where practicable, you are responsible for reviewing and validating the information before relying on it for operational, financial, legal, regulatory, or business decisions.

5. Marketing and Communications

5.1 We may use AI tools to assist in the creation of marketing materials and communications.

5.2 All marketing content is reviewed before publication; however, we do not guarantee that such content will be free from inaccuracies or omissions.

6. Intellectual Property

6.1 Unless otherwise agreed in writing, any deliverables, reports, documentation, or materials produced for you, whether created manually or with the assistance of AI technologies, remain subject to the intellectual property provisions of the relevant service agreement.

6.2 Nothing in this policy grants you any ownership rights in our proprietary systems, methodologies, software, processes, or AI tools.

7. Acceptable Use

7.1 You must not use any AI-enabled services provided by us for any unlawful, fraudulent, harmful, defamatory, discriminatory, or otherwise prohibited purpose.

7.2 We reserve the right to suspend or terminate access to services where misuse is suspected.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, we shall not be liable for any loss or damage, including indirect or consequential loss, arising from inaccuracies, omissions, or errors generated by AI technologies, including third-party tools.

8.2 Nothing in this policy shall exclude or limit liability where such exclusion or limitation is prohibited by law.

9. Changes to This Policy

9.1 We reserve the right to amend this Artificial Intelligence Usage Policy at any time.

9.2 Any changes will take effect upon publication on this website.

Reviewed – 2/7/2026