ABS Celebrates Staff Anniversaries Part 2!
We are delighted to announce that we are celebrating yet another milestone here at ABS. Sally, our very own crazy copier lady has been with ABS for 10 years in various roles and it’s here where she will give you some insights into her role at ABS and life outside of work.
Tell us a bit about yourself and your role within ABS.
I’m an Account Manager which means I liaise between the company and customers, retaining and growing existing relationships and identifying new customers and potential opportunities. I also drink a lot of coffee and talk a lot!
How has the world of printers and photocopiers changed since you began?
It used to be about selling a photocopier (which we still do!) But now customers want their device to do so much more. They want it to help them manage their documents and make their office more efficient. Customers used to ask “How fast is it? Will it staple?” Now the questions are “How can I store my documents? How can I keep my documents secure?” and “How can I print more sustainably?” It’s all about the solutions now.
What is the funniest thing that’s happened to you in your years at ABS?
I met with a potential customer in Costa. The meeting went really well, and he seemed impressed with ABS. But when I got back to the car and looked in the rear view mirror, I was sporting a massive cappuccino moustache. Not cool, not cool at all! He’s now a customer, phew.
What do you find most challenging about the world of printers, photocopiers and IT?
It’s a very, very competitive business and it can be all about the cost. Luckily ABS have other things in our armoury to set us apart from our competitors, such as the Foundation and our charity work. We are supported by three great manufacturers (HP, Develop and Ricoh) and we have our own IT company. We have lots to talk about to our customers.
What tools do you find indispensable for accomplishing your day to day tasks?
I wouldn’t call them tools but they are indispensable – my colleagues. They are all in my toolbox, I need their help and input every single day. Also Sat Nav. Not sure I could read a map anymore.
What topics are you personally curious about?
The Second World War and serial killers.
Who are your biggest influences and who do you admire the most?
My dad. He was such a superstar, who everyone loved. He was always upbeat and positive even through his toughest times. He saw the good in everyone and everything. And my husband, he went from being a welder to a stand-up comedian, that’s quite a journey and to be able to make people laugh is a great talent .
What’s your favourite thing to do when you’re not working?
Socialising, I’m a very sociable person and practice a lot! I also love to read anything non-fiction. The three books at the side of my bed are Ted Bundy, Hitler’s Last Day and JFK. Very upbeat eh? And running, I run regularly so I can socialise more!
What’s the best thing about your job?
No two days are the same. My customers are really varied: I can visit a medieval church, a rugby club and a museum all in one day. I’m also very lucky to work with a great team at ABS, we work hard but we have a great laugh.
What animal would you be and why?
Gorilla. Gentle and calm but provoke at your peril. Good parent. (I told my daughter about this and she laughed, a lot, so may have to edit that bit!).
We would like to thank Sally for all her hard work over the years and we look forward to celebrating your next milestones here at ABS.