Specialist Glass Products

Specialist Glass Products (SGP), based in Huddersfield, West Yorkshire, is one of the UK’s leading suppliers of curved, flat, and bespoke structural glass. With a 70,000 sq. ft. state-of-the-art factory and over 20 years of experience, SGP delivers precision glass solutions for architectural, commercial, domestic, and leisure projects.

The Challenge

Before 2022, SGP faced ongoing challenges with their photocopier fleet. They were managing multiple points of contact, which caused confusion, slower response times, and inconsistent service. Equipment reliability was a concern, with downtime sometimes affecting operations. SGP wanted a single, trusted supplier who could provide reliable service, simplify management, and offer a cost-effective, managed solution for all their photocopiers.

The Solution

Since partnering with ABS in 2022, SGP has enjoyed a fully managed photocopier service. ABS consolidated all devices under one contract, providing a single point of contact for service and support. Standardised maintenance schedules and proactive servicing ensure that the photocopiers operate reliably with minimal disruption. The managed contract also offers predictable costs, giving SGP clarity and peace of mind. By simplifying supplier management and improving reliability, ABS allows SGP to focus on their core business while knowing their office technology is in safe hands.

“Partnering with ABS has transformed how we manage our photocopiers. Having a single, reliable supplier with a managed contract gives us confidence that our equipment is always performing at its best. We can focus on producing exceptional glass products while knowing our office technology is in safe hands.”
Rebecca Mason-Grummitt Specialist Glass Products